NOWCOLLECTIBLES Return Policy

At NOWCOLLECTIBLES, we pride ourselves on offering a comprehensive and flexible return policy for trading cards, sports cards, and Funko pops. We understand the significance of satisfaction in collecting and aim to make your online shopping experience seamless and stress-free. As fellow collectors, we understand the disappointment when expectations aren't met. Will do everything in our control to make things right and turn around the situation as we value you as a customer.

Return Policy Details:

Eligibility for Returns:

We focus on ensuring collector enjoyment and a hassle-free purchasing process.

If you're not satisfied with your purchase of trading cards, sports cards, or collectibles, contact us within 3 days of delivery for a refund.
Eligibility is determined case-by-case, please contact us via [email protected] and send any photos or documentation to present ‘proof of purchase’ to get approved for a return.
Which includes a receipt or invoice. Once approved, we'll guide you through the return process.
To receive a refund your Items must be returned in their original packaging and condition. We will examine and assess upon arrival which could take up to 2 business days. Refunds will be paid only after an assessment is passed.

Damaged Items:

Report damaged items within 1 day of receiving the item based on the tracking delivery date.

Contacting Us:

Use our Contact Us form for any queries or concerns. OR directly email our support team at [email protected].
We aim to respond within 24 hours and make this commitment to you.

Return Shipping:
Similar to Eligibility, Return shipping responsibility is determined case-by-case.
If the error is ours, we cover return shipping. A free return for your inconvenience and to fix our mistake. However, if we preserve the right to require payment for a return shipping label.
We do not require a restock fee upon returns.

Refund Process:

Refunds processed via the original payment method within 7- 10 business days.

Exclusions:

Some limited edition items or items on sale may not be returnable *

We prioritize your satisfaction and overall shopping experience here at NOWCOLLECTIBLES. Our goal is to foster long-lasting relationships with our customers by ensuring transparency and ease in our return process.